Changes to Call Handling and Increased Hiring Efforts Could Improve Call Answering Times
Changes to Contract Terms and Consolidated Oversight Could Improve Operations
Annual report from the City Auditor on city government performance, including data on the cost, quantity, quality, timeliness, and public opinion of City services.
More Coordination and Better Monitoring Can Help Improve the Effectiveness of Programs
Efficient Monitoring and Better Data Can Help Determine the Next Phase of Reuse
The City Could Improve Customer Service for Vehicle Abatement Requests