City Service Areas
The City of San José is organized by City Service Areas that best reflect the way the organization delivers services to the residents of San José. If you can’t find what you are looking for here, check City Services.

You can also contact the City of San José Customer Service Center online or call (408) 535-3500 / TTY (408) 294-9337 to speak with a customer service representative.

Departments & Offices

Airport Airlines & Flights, Ground Transportation, Parking	Animal Care & Services Adopt a Pet, Lost Pet, Pet licensing	Attorney's Office Legal advisor of, and attorney and counsel for, the City and all of its officers.
Auditor's Office Auditing City Departments & Programs, Audit Recommendations, Audit Reports & Memos	Budget Office Annual Budget Process, Budget Calendar, Financial Transparency Portal, Publications	Building Building Codes, Permit Information, Permits Online
City Manager's Office Budget Office, Communications & Public Outreach Office, Economic Development, Employee Relations, Immigrant Affairs, Medical Marijuana Program, Citywide Initiatives & Topics	Clerk's Office City Council Meeting Agendas, Council Meeting Information, Council Committees, Boards & Commissions, City Charter, Elections & Voting	Code Enforcement Codes, Common Violations, Request Service & Check Status, Services
Community Energy	Cultural Affairs Public Art,Arts Commission,Outdoor Special Events	Customer Service My San Jose Service Requests, Online Services
Development Services  Applications, Building, Fire Prevention, Public Works, Economic Development, Planning, Sample Plans, Customer Satisfaction, Cost of Development	Economic Development Business Assistance & Incentives, Convention Center, San Jose Community Profile, Economic Development Programs, Small Business Assistance, Workforce Programs, Your Business Coaching Center	Emergency Management San José Prepared (disaster preparedness training & volunteer program), Emergency Preparedness, Amateur Radio (RACES), Safety Tips, San José Weather
Employee Relations  Bargaining Units, City Administrative Policy Manual, Labor Relations,Retirement Whistleblower Hotline	Environmental Services Drinking Water, Energy, Green Building, Recycled Water, Recycling & Garbage, Stormwater, Water Pollution Prevention, Water Conservation, Wastewater	Events - Planning & Permits Block Parties, City Hall Events, Outdoor Special Events, Park Events
Finance Purchasing, Bid Opportunities, Financial Publications, Business Tax & Forms, Online Transactions	Fire Department Fire Safety Tips, Recruitment, Stations, Public Education & Safety Tips	Happy Hollow Park and Zoo Events, Purchase Tickets
Housing  Developers, Ending Homelessness, Homebuyers, Homeowners, Mobilehome & Park Owners, Neighborhoods, Nonprofit Support, Renters & Landlords, Reports & Data, Affordable Housing Database	Human Resources Employment, Employee Benefits, Job Descriptions, Salary Information, Deferred Compensation	Independent Police Auditor Complaint Process, Publications
Information Technology Open Data Catalog,  Wickedly Fast Wi-Fi Network	Library Branches, Library Card Information, Online Information Databases, Services, Events	Newsroom City News & Information, CivicCenter TV, Media Contacts, Social Media Center, Apps, Blogs
Parks, Recreation and Neighborhood Services Citywide Activity Guide, Community Centers, Family Camp at Yosemite, Parks & Playgrounds, Programs & Classes, Trails	Planning Development Review Processes, Zoning Ordinance, Environmental Review	Police Department Recruiting, Phone Directory, Online Crime Reports, Contact The Police Department, How To Report Crime, Register your Security Camera
Public Works Capital Improvement, City Hall Events, Disability Programs & Services, Maps & Apps, Public Improvement Projects, Lane Closures	Successor Agency to the City of San José Redevelopment Agency Low and moderate income housing fund	Retirement Handbook, Benefits Summary
Transportation Parking, Parking Citations, Street Maintenance, Traffic, Trails, Transportation Planning, Trees & Landscaping